Rustic Slate Candle Company offers free shipping on orders over $50 within the United States only. Custom orders may not qualify for free shipping. If you are an international buyer and are buying large quantities we may be able to work with you on shipping prices. Please email before placing order.
Our processing time is typically one business day. Orders typically ship within 1 to 2 business days. Shipping times typically take a few days but can range depending on size of products ordered and where the delivery address is located.
Did you order an item that's out of stock? That's not a problem since many items are handcrafted we just need a few days to make a new one for you. We may need to source material to make your product. Out of stock items typically ship 5-7 days after ordered is placed. We will refund you anytime as long as we did not ship the item.
Any questions about our shipping policy?
Email us at firstname.lastname@example.org or send us a message us here or on Facebook. We try to respond in a timely manor, typically within 24 hours.